Privacy Policy

YScale Software Development LLC ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you use our website at yscale-dev.com (the "Site").

1. Information We Collect

We may collect information that you provide directly to us or that we obtain automatically:

• Contact form: When you submit our contact or assessment request form, we collect name, company, email, phone (optional), project type, and other details you include. This information is stored in our database and may be used to send you a confirmation or follow-up email.
• Usage data: We may record which pages or articles you view (e.g., insight articles) to understand how the Site is used. This can include page identifiers, approximate location derived from IP address, and referrer (the site or page you came from).
• Analytics: We use Google Analytics (or similar) to collect general traffic data (e.g., pages visited, device type, country). This helps us improve the Site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request;
• Send transactional or marketing communications if you have opted in or where permitted by law;
• Analyze and improve the Site, content, and user experience;
• Comply with legal obligations and protect our rights.

3. Cookies and Similar Technologies

We may use cookies and similar technologies (e.g., local storage) for analytics, preferences, and to remember your choices. You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

4. Third-Party Services

We use third-party services that may process your data, including:

• Hosting and infrastructure: Our Site is hosted on Netlify. Form and usage data may be processed by Supabase and, where applicable, email services (e.g., Resend) for contact form handling.
• Analytics: Google Analytics may collect and process data as described in its privacy policy.

These providers have their own privacy policies. We do not sell your personal information to third parties.

5. Data Retention and Security

We retain your information only as long as necessary for the purposes described in this policy or as required by law. We implement reasonable technical and organizational measures to protect your data; however, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to processing and to data portability. To exercise these rights or ask questions about your data, contact us using the details below.

7. Children

Our Site is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will be revised when we do. We encourage you to review this page periodically.

9. Contact Us

For privacy-related questions or requests, contact us at our contact page or via the contact details provided on the Site.